Contact Us

If you have a question about your receiving, your tracking number, please be sure it has been 2-5 natural days after you've ordered as that is the general processing time.

If you have a question about switching items, please provide us with an order number or message us.

Email:

service@kilalaeye.com

Our office time is 9 a.m. - 6 p.m.(GMT+8) from Monday to Friday ( excluded holidays and weekends ). We respond to most emails within a business day, but if you don't get a response from us, please check your spam bin.